Privacy Policy

Privacy Policy

Introduction

Welcome to https://affordable-carpet-cleaning-az.storysurge.net! We, Affordable Carpet Cleaning AZ (referred to as “we,” “us,” or “the Company”), are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy is designed to inform you about our practices regarding the collection, use, and disclosure of information from users visiting our website and engaging with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://affordable-carpet-cleaning-az.storysurge.net.
  2. Any applications or mobile apps developed by us.
  3. Online services and products offered by Affordable Carpet Cleaning AZ.
  4. Interactions between our users and the Company through emails, phone calls, SMS, or other communication channels.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines the practices for the following interactions:

  1. Using our applications and services as an authorized user.
  2. Visiting our websites that reference this Privacy Statement.
  3. Engaging with us through newsletters, emails, calls, or text messages/SMS communications.

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, email addresses, and profile preferences.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Bank account information and other financial data related to payments made through our services.
  4. Purchase Information: Records of products or services purchased, including quantities, prices, and order dates.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile phone numbers, and other device-related data.
  6. Location Data: Geographic coordinates and location-based services data if you choose to enable them.
  7. Feedback: Responses provided by users through surveys, reviews, or customer support interactions.
  8. Social Media Information: User data obtained from social media platforms when you interact with our content or share it.
  9. Product Information: Details about products you show interest in, add to your cart, or purchase from our e-commerce platform.

We gather this information through various means: user input forms, account creation processes, payment gateways, analytics tools, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from third parties, such as business partners or marketing affiliates, subject to their privacy agreements.

Cookies

We use cookies to enhance your online experience and for analytical purposes:

  1. Strictly Necessary Cookies: These ensure basic functionalities of our website, such as user authentication and session management.
  2. Preference Cookies: They remember your preferences, such as language settings or display options.
  3. Analytics Cookies: Used by analytics service providers to track site usage and gather comprehensive data for improving our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or for legitimate business interests. Once these purposes have been met, we delete or anonymize the data securely.

Security Measures

To safeguard your personal information, we implement robust security measures:

  1. Encryption of data during transmission and at rest.
  2. Secure third-party processing partners who adhere to strict privacy standards.
  3. Regular security assessments and updates to protect against unauthorized access or breaches.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you believe we have collected such information by mistake, please contact us immediately using the details provided below, and we will take prompt action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: The right to ask us to correct or update any inaccurate or incomplete information.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
  4. Restriction: The right to limit the processing of your personal data under specific conditions.
  5. Portability: The right to receive your personal data in a structured, commonly used format.
  6. Objection: The right to object to the processing of your personal data for specific purposes.
  7. Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
  8. Appeals/Complaints: The right to file a complaint with relevant data protection authorities and seek legal recourse if you believe your privacy rights have been infringed upon.

To exercise these rights, please reach out to our Privacy Team via the contact details provided below. We will respond to legitimate requests within a reasonable timeframe.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any questions, requests for information, or concerns regarding privacy, please contact us:

We are dedicated to maintaining a transparent and secure data handling process. Thank you for choosing Affordable Carpet Cleaning AZ.